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Thread: May 2012 DOT Data Released
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Old Jul 10, 2012 | 5:54 pm
  #3  
HitAndRun
 
Join Date: Apr 2005
Location: Seattle, WA
Programs: UAL 1K 1.3MM till 1/31/2015 Bye Smissek, Delta Plat. Marriott Gold, Hilton Gold, Hertz Pres. Circle
Posts: 227
Originally Posted by channa
http://airconsumer.ost.dot.gov/repor...12JulyATCR.pdf

And United's downward spiral continues...
  • Most delayed airline -- this time, not just below all the majors, but below all the majors, minors, and even regional/express carriers.
  • Highest cancellation rate of the mainline carriers.
  • Highest rate of 2+ hour tarmac delays.
  • Highest rate of mishandled bags of the mainline carriers.
  • Highest DOT complaint rate.
As a business traveller I've always said that I want a consistent and predictable travel experience and finally United delivers.......oh, hang on a minute.
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