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Old Jul 10, 2012 | 5:37 pm
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channa
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May 2012 DOT Data Released
http://airconsumer.ost.dot.gov/repor...12JulyATCR.pdf

And United's downward spiral continues...
  • Most delayed airline -- this time, not just below all the majors, but below all the majors, minors, and even regional/express carriers.
  • Highest cancellation rate of the mainline carriers.
  • Highest rate of 2+ hour tarmac delays.
  • Highest rate of mishandled bags of the mainline carriers.
  • Highest DOT complaint rate.
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