Originally Posted by
ohmark
Can BA really be so unconcerned about the Madrid passenger?
You're the one who's unconcerned about the Madrid passenger! You took somebody else's bag and now are trying to make BA be responsible for it. Not nice...
P.S. I was in a similar situation before and I believe it is BA's policy to only release a stranded bag to the passenger so I doubt it asking a third party to go to the airport will work.