Originally Posted by
keloutwest
OK, i'm going to take the OP's side. He had a 1st class international ticket. BA should be moving mountains, even if it wasn't their fault whatsoever. The point of paying so much is for service that exceeds even what could reasonably be expected.
While OP's TATL sectors may have been in F, the flight in question was VCE-LHR.
Therefore OP was flying J at best, or what passes for J in Europe.