So I return the car yesterday, and the agent didn't recognize the chip in the windshield. I am guessing they will contact me through mail like last time when I had a problem at HNL. I actually want to know how this case will handle through credit card insurance company, so i will at least purchase CDW through them next time, I believe it cost $8.99 in CA.
I did 26 rentals this year, and had two problems including this.