We must be using a different website; the one I used is highly unreliable and I tried to book that ticket every day, several times a day, for about 10 days.

The credit card payment was only one issue. The majority of my attempts resulted in not being to access the site that was down. A couple of times, the calendar was not working and you can't key in the dates. Sometimes, the issue is between the steps and you can't access the next screen. The only positive thing about the website is that you are able to go back and find the entries that you posted earlier.
I travel quite a bit and book all my tickets online, but I have never encountered so many problems on an airline website and I was always able to book my ticket at the end, when there were minor issues.

Then, there was the problem of not being able to contact a booking agent, yesterday (no message indicating that the offices were closed on Saturday morning, number disconnected and fax signal answering on a phone line). Plus no email addresses found on the website.