FlyerTalk Forums - View Single Post - United Paid Business / First - Involuntary Downgrades
Old Jul 7, 2012 | 2:28 pm
  #97  
PaulInTheSky
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Join Date: Jun 2010
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Originally Posted by luv2ctheworld
Actually, that was not what the OP stated. He stated:



I take that to mean the SD actually prevented the agent from trying to do any type of service recovery... and I find that to be appalling.
This is flat out ridiculous. Looks like the UA has got completely out of control to cover up the mess they had made.
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