FAQ 7: TK status match

TK does operate a discretionary status match programme. The rules are not published and and there is no right to a status match.

The status match is a recent development and consistency does not always seem to be the case. If you are gold/platinum/emerald or have any other shiny elite card it is worth trying.

Unusually for a *A carrier TK seem to be matching other *Gs and not just Oneworld or Sky Team elites.

They are not matching to mid level i.e. classic plus (Star Alliance Silver).

How to match:

Sign up to Miles & Smiles (unless you already have an account)

Send an email to customermiles[at]thy.com requesting a match and include a PDF of your latest account statement and a picture of your card.

Note that the process can take anything from one to more than four weeks.

In most cases patience will be rewarded but you may need to remind them if you have not heard in 4 weeks. Call centre staff know nothing about the status match so no point in calling.

Card dispatch

There are conflicting experiences about the dispatch of the card pack. Some FTs have been told that the card will only be sent out once your credit some miles (any miles) to your Miles & Smiles account. Others received it without.



Please post successful/unsuccessful status matches below. (this old thread might also give you some idea of the process: http://www.flyertalk.com/forum/turki...tus-match.html)