Originally Posted by
Winecaptain
Booked an Intermediate vehicle and received a Subcompact (Hyundai Accent) and charged the Intermediate rate. Has anyone else ever received a DOWNGRADE at the higher price? This was my first time ever being downgraded as Avis First. This is actually printed this on my receipt (Vehicle Group Rented: Subcompact, Vehicle Group Charged: Intermediate).
What is a "Subcompact" at Avis???
As far as I knew, Avis had these lower categories:
A = Economy
B = Compact
C = Intermediate
I've never seen a catogery (in the US, at least) called Subcompact. So I'm not clear whether your Accent was classified as a A = Economy or B = Compact.
Anyway, you only realized this after you got the receipt?
The time to ask about it was of course while you had the car. The may not be able to change car, but they should certianly be able to either lower your rate or offer some other compensation.