FlyerTalk Forums - View Single Post - any SWA promo codes for rental cars
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Old Jul 6, 2012 | 1:01 pm
  #1026  
alggag
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15 Years on Site
 
Join Date: Jan 2010
Location: Houston (HOU/IAH)
Programs: UA Gold, WN, DL, AA, Chase UR, Amex MR
Posts: 2,271
Originally Posted by jusme
Not sure what WN is. I called the Rapid Rewards Service Center at 214-932-0333. I will say though, I rented 2 cars that week for 3 days each, and the credits that showed in my account were for the second rental. So, I had to call them back this morning, and file a report that the first rental wasn't added to my account. I'm also still waiting on 2000 bonus points from a TV I bought from Dell months ago (4 points per $ promo). They are still looking into that. I am noticing that I'm required to call more often to follow-up than I have in the past. That may be by design though. Like Mail-In rebates, they just hope you'll overlook it...
I finally got my points although I did it though petitioning via the Hertz.com credit request as per the instructions on Southwest.com for missing credit. Initially, Hertz sent me an email saying that everything on their end was complete the day after turning in the car (6/5/12) and that their part was done but then the points mysteriously appeared in my account the next business day.
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