Originally Posted by
HELflyer
Just called them to have the fee waived on my (main and only) card, customer rep said it was impossible to do and claimed that they had received strict orders from the "head office" that the fees must be collected.
I got similar information a few days ago.
She agreed to send me a gift card (60e? I can't remember) as a good will gesture and I'll keep the Plat card until end of the year (paid until then already). I don't really see much reason to keep the Plat card with the current benefits, though.