Originally Posted by
Milkman
Unless I'm expected to lock my suitcase in the safe, I would still say that Marriott has a problem here. Staff stealing from guests is just not ok.
No it's not OK. But it's absolutely foolish to leave cash anywhere in your room except in the safe. At a minimum, you should leave passports, drivers licenses, credit cards, and cash in the safe (except what you need to carry on your person). Had they stolen a bulky item that doesn't fit in the safe, you likely would have been reimbursed.