Originally Posted by
falconred
This just happened to me as well. Purchased my Premium Economy ticket on cathaypacific.com, was issued a e-ticket that said Premium Economy and was able to select my seat under Manage My Booking in Premium Economy.
A few days later, there was an equipment change and I was bumped back to Economy. After several calls over a week to the Mumbai call center, I was just told that it would be impossible to get a seat in Premium Economy for my itinerary again. Was told I would be refunded the fare difference. When I inquired as to other compensation, I was told they do not offer any other compensation for this situation. (I'm in the US if it makes a difference).
So it seems like they are free to pull the old bait-and-switch with this product.
What fare class did they bump you down to?