Originally Posted by
doubleA
When he wrote that post, on Aug 17, 11, 4:12 am, it wasn't available... 3 months later however, it launched in November 2011
And the online tracking thing still has a ways to go. One of my bags is still listed as having been planeside scanned in OMA well over a week ago and nothing beyond that, despite having flown OMA-MSP-IAD-CDG-LHR, at which point I collected it. It does make me wonder if you could try to use their tracking system as "evidence" to file lost bag claims even when you've retrieved your bag.