FlyerTalk Forums - View Single Post - New IHG Best Rate Guarantee - Discussion & Feedback
Old Jul 4, 2012, 8:21 am
  #1621  
ffj
 
Join Date: Sep 2001
Programs: AA, ExPlat, DL Sil, UAL Sil, Hilt Dia, Marr Plat
Posts: 168
Originally Posted by blindman
Only way to get a Flex rate is if there isn't a NON flex rate on IHG (week before arrival in most cases).

However in your case:

1.Book the flex rate-get a conf number
2.Find the lower comparable rate at the third party site

Assuming this third party rate is lower than the NON flex rate at IHG

3.RING agent and claim the BRG
They say NO as it's not the lowest rate.

4. Confirm with agent (whilst on the phone ) that If you book the NON flex IHG rate it will qualify
They should say YES.
5. STAY on the PHONE,Book IHG Non ref rate-Claim this Booking REF.

It will be a NON flex rate-but it will be free!
Simples.
Thank you. All seems reasonable, just time consuming. Marriott's BRG is much smoother. Hilton's is a disaster. Seems like the IC is closer to the latter than the former. In my note, I mentioned the point you raise; it appeared to be ignored.
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