Nothing really changes..I did not get the email but I did get to deal with SHARES and the we don't know folks two weeks ago. I need to go to EWR to LAS and back in October, seats went on sale, I booked the two I needed, tried to use an e-cert. Battled that for a while then it finally applied the e-cert to both seats. That would have been nice but by the next day it had not ticketed and we decided to change our travel dates by one day--still with-in the 24 hour of booking window. That took 3 hours and several phone calls to get it all fixed and done. The final res agent I dealt with was nice enough to to put us in E+--something I found out the next day when I went back to check the res online. Fast forward one week and our E+ seats on the outbound flight are now in row 25.....Still waiting on the we don't care folks to respond to that one but since then the seat map now shows that E+ is only bulk heads and exit rows so I moved us back to row 9......oh, the return, still in the same original seats... none of this makes any sense to me and I am getting tired of having to check reservations and seats every other day. Now a client tells me I have to go to BUF next month, UA wants $500+, Jet Blue wants $210, guess who I am flying with?