FlyerTalk Forums - View Single Post - Received call from "American Airlines Ticketing Office" - outsourced?
Old Jul 4, 2012 | 5:14 am
  #45  
ExpatExp
15 Years on Site
 
Join Date: Jan 2010
Location: RBKC
Programs: AA EXP and Eurostar Carte Blanche
Posts: 4,111
Just in case anyone missed it from above:

Originally Posted by ExpatExp
I just gave the EXP desk a call, and here is what they said: My ticket was ticketed through the London office, which, since the closure of the Dublin office, has recently started to outsource their ticketing to offices in Fiji and Johannesburg. As there was a slight discrepancy between the name on my new credit card and the name on the ticket, a call would have been routine.
So, mystery solved -- I think -- though it's odd that the caller ID was inconsistent, and I learned something new about AA in the process!
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