FlyerTalk Forums - View Single Post - CX service s***. There, I said it.
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Old Jul 4, 2012 | 2:42 am
  #10  
Blumie
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Originally Posted by SethLevy
Finally another voice, I thought it was just me. CX's hard product is excellent in F and now in J with the new seats, and I fly JFK-HKG-BKK 4-5 times a year in J and F (mostly F). On my most recent flight (June 29) on CX 841, I finally had enough, the endless conversation with the FAs, their taking forwever to ask a quesiton and their wishpering everything (and very slowly). Finally when the FA asked me for the 4th time could she clear my (empty) plates, after some stupid preamble before asking, I told her that if the plate is empty, she should assume it can be cleared. I also advised her after the meal that if I wanted anythign else, I would let her know and that I otherwise did not want to be disturbed or asked any questions.

After bording CX 701 to BKK in F, the male FA started the same tired and now annoying pattern you describe bvery well below. I simply cut him off while he was asking me "how long I stay in Bangkok", and advised him that I have already had a long flight to HKG and did not want to answer any questions or be disturbed.

While i will keep flying CX given its hard product, I am going to start being more proactive in advance to let the FAs know not to engage me in unecessary coversation.

Enough already! Let the flames begin....
While I applaud your directness, I would simply suggest that you communicate your desires politely. Though clearly not to your or my liking, it's clear to me that the FAs only are doing what they have been trained to do. But I think politely saying that you'll let them know if you need anything but otherwise would prefer not to be disturbed is perfectly appropriate.
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