Originally Posted by
chx1975
Yeah, whenever I am asking for a spare key I am asked for some ID. No idea what would happen if I wouldnt have one...
Could be one of many things including: asking for details of/in the hotel booking (rate, address, phone number, email, etc.), questions about what is in the room and then an escort to the room to verify the details communicated are accurate, including perhaps details about the bags remaining in the room.