Originally Posted by
Raffles
Anyone think this may be due to a missing date of birth on the parents in laws account? Will ask wifey what their dob's are!
In light of what someone said about it not working at all with IE 64bit, and a problem I had recently with getting the Aer Lingus status match, I'd try Google Chrome or Firefox and see if it works better or shows all the options, (or if you get a better error message, as I did). Another suggestion would be to clear your browsing history and try again - sometimes works if a Java update is mis-aligned with the website in question.