Originally Posted by
sunrisegirl
I notice at the end she's offering her services to BA .... for a fee. Kinda says it all really!!
Exactly. What a pompous, self-important article.
I'm all for encouraging BA to improve, and I read the Saturday Guardian most weeks, but that's not the way to do it.
Having said that, I do think the BA CS response, while very pleasantly worded, could have been more specifically focused.