Originally Posted by
transportprof
Perhaps United's management is reverting to Soviet principles as they figure out how to run the world's largest airline?

For all the other Slashdot / Yakov Smirnoff fans around here...
"In New United Airlines... customer serves
you!"
Note 1: should be said in heavy fake Russian accent.
Note 2: if you don't get it, don't worry. You could look it up ("Russian Reversal") but then it wouldn't be funny.