I got stuck working this weekend and got really unlucky being stuck in Northern Virginia where we had some bad storms on Friday night. Power has been out since. I finally found another hotel today with power so I checked out this morning. They didn't adjust the rate. I did ask if they were doing anything for the guests. The agent said she'd add some points to my account, which was nice. I felt kind of torn -- it's completely outside their control, on the other hand -- the rate I was paying should have included electricity, tv, air-conditioning, access to room service, etc. So what's the norm in cases like these?