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Thread: DL 173 - JFK-NRT diverted to DTW on 6/30 - need advice
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Old Jul 1, 2012 | 12:03 am
  #3  
fattieonboard
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Join Date: Dec 2011
Location: No longer spreadin' into your seat... down 187 pounds and at goal!
Programs: Delta360; DL Private Jets; Former KFC Golden Bucket
Posts: 227
Invoke Rule 240... or 80... are you joking??

They should invoke Delta's service commitment... those lines from their ads... - "someone still has the customer's back"
- "people who know how to put themselves on the other side of the counter"
- "never let the rules overrule common sense"
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