Originally Posted by
amamba
MrChu, I see amtrak and MBTA employees riding the acela from PVD to BOS fairly often, but they are always in the lounge car and not taking up any seats. I don't have a problem with that at all.
How about this one... Amtrak at NYP today wanted a fare difference due to a cancelled train. Sad state of affairs. They are
horrible dealing with (or not dealing with) service disruptions. And why is there no priority handling for Select Plus at Penn? I was shuffled from lounge to customer service to ticket window.