Originally Posted by
pdxasflyer
Wow. This airline is far worse than I thought. If their website provides blatantly false information, then they rank far below any of the Chinese mainland carriers.
LAN is a great airline, sadly they subcontract their web development to somewhere in the 1950's and their telephone agents would rather lie than promise something that they don't know anything about.
If you want service OUTSIDE of an aircraft then fly AA.