Originally Posted by
Frugal Travel Guy
To think I would be stupid enough to bring up churning of cards that don't profit the card companies. Many of you seem to forget, I Play this Game Too. Why in the world would I want to highlight "churning" Makes no sense.
And as far as an earlier comment that I'm in Citi's pocket, that as nuts. I call them as I see them. Sapphire Preferred and SPG are best. Ba card is really a 50K offer for most of us. The only Citi card I promote is the forward card for restaurant spend and I have had the two browser trick in my private emails to readers since it started. I flatly told Citi if they want me to promote their cards they needed to improve their offers by bumping the sign up bonuses.
Our visits are not always pleasant for the card companies.
As hard as it seems for some of you to believe there was not a blogger there not trying to get better offers for all of us. We want better offers same as you do. Dan H put it perfectly as always. You Win, Bank Wins and Bloggers Win. They have an acquisition budget for new card holders. Do some of you actually think we would tell them to lower an offer as they are being too generous? They spend the money on promos based on what we think will move the needle. And as far as I know, we always want more, not less. And if they are low, we tell them
All true but not to my point. As if they don't know about churning?
Would it have been that risky to ask "I've had readers report that you are (shutting down accounts) (demanding copies of tax returns). Could you outline what customer actions trigger these extreme reactions? I think most of my readers want to play within the rules and to help them do that, I want to let them know what the rules are."
Maybe we'd know if it is mostly too many apps or which of the other plays ruffle their feathers. Don't be greedy, we've heard. How do they define greedy?
Missed opportunity, lessons learned. Onward ever.