FlyerTalk Forums - View Single Post - The "Please post your Le Club Elite experiences" 2012 master thread
Old Jun 29, 2012 | 1:22 pm
  #74  
SouthWesterner
All eyes on you!
10 Years on Site
 
Join Date: Jan 2012
Location: Exeter, UK
Programs: BA Silver. Flying Blue Gold. Hilton Gold, Accor Platinum, IHG Plat AMB, Radisson VIP, Marriott Gold
Posts: 234
Sofitel New York

What is your Le Club status?
Platinum

Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes, very.


Which room did you book and which upgrade did you receive?
Booked cheapest "Classic" room on prepaid rate.
Upgraded to Luxury King Size room without having to ask.

How are the rooms?
Spacious by Manhattan standards.
Great bathroom containing tub with shower over and separate rain shower cubicle.
Lots of wardrobe space.
Free (but rather slow) wifi. Higher speeds available, but chargeable.
Generally very quiet, but I could hear occupants of neighbouring room come and go.
Good size TV with good selection of channels (including HD)

What was good and what was bad?

Good:
Excellent location on West 44th Street, easy walking distance to theatres, Grand Central Station, Times Square, Rockefeller Center, etc.

Very quiet.

Friendly and attentive staff at check-in, concierge, on the door, and in the bar.

Upgrade and free drink voucher (valid for champagne) given without having to ask for it. Was also nice to be told "we appreciate your loyalty" at check-in. Also offered late check-out without having to ask for it.

The usual, wonderful, Sofitel bed.

Bad:
Room service food bad and way overpriced - best avoided. There's a great Diner down the road and coffee shop across the street.

Not much of a view.

Value for $ or Vouchers? Would you return?
Yes, I would definitely return. Room rate more than reasonable for the class of hotel, especially given the location. Wouldn't eat there though.
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