Originally Posted by
TopCashBack
I hope this information helps to alleviate your concerns, although I'm sure the best way for that to happen is when you see that the cashback has appeared and is ready for withdrawal. If allowed to, I'm happy to batch-answer any further questions you may have in this thread over the coming weeks.
Many thanks for reading this,
Natasha
Natasha:
Thank you very much for coming here and explaining a bit about what is going on. Yesterday, I submitted claims on two Park Inn stays from May and I am also waiting on cashback from one Radisson stay during the
Period of Troubles. So far I have been impressed with the response to my claims and general information concerning the status of all of my cashback.
More than anything it is how companies deal with problems that defines how customers regard those companies. I think a lot of people here joined TCB because of the Radisson promotion and if issues are resolved satisfactorily then you will have a lot of happy new customers. My impression to date is that TopCashBack is more like FatWallet, who have always gone to bat for me, and far less like Cartera, who actively screws their customers.
Again, thank you for coming here to let us know that TCB is working on the problems. I hope you will return regularly with updates, even if the update is no more than that TCB and Radisson are still working on the problem.
As an aside, can you confirm that Park Plaza reservations booked through the Radisson website will also earn 10% cashback, especially given that they are also now running a BigNightGiveaway promotion? Thank you!
Ike