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Old Jun 29, 2012, 6:17 am
  #14  
mtkeller
 
Join Date: Jul 2010
Location: SUX
Programs: BA Silver; HHonors Gold; SPG Gold; Points but dirt with everyone else
Posts: 8,050
Originally Posted by mikesaidyes
I am going to Vietnam for vacation next month on Korean Air. As I live in Korea, I select the Korea English page. They quoted me roughly 650 USD for a nonstop RT.

If you search Kayak - $1,000 on koreanair.com. Why? It pulls from the North America page. I also searched directly on koreanair.com with my location as North America and got $1,000 RT for the exact same flights.

Craziness.
It's called point-of-sale pricing. I've run into differences like this (although not quite as big) with DL. DL.dumb offers me one price on an ex-LHR ticket, but if I call up to have an agent in the US do something (like book premium economy one direction and economy the other), I wind up with a different price. Had to cancel a refundable ticket that needed changing and book the changed itinerary online rather than have an agent do it because the US-based agent couldn't get the price that the website was giving me, even though the fare basis was the same.
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