Originally Posted by
wesmanz
The EXP agent and her supervisor would disagree with you on them being able to be used with vouchers. We had 3 vouchers and were attempting to use them for the 3 PNR's we had on hold. We finished the first one and she asked how we were going to pay the difference, I told her GC and she said that wasn't possible for the reasons listed above. She said to hold on and asked her Sup, and was given the same answer.
We decided to apply all 3 of the vouchers to one ticket and then pay the small difference via CC and use GC's on the two remaining tickets.
--wes
I thought all EXP agents had supervisor privileges.
I was able to use a gift card and a paper voucher last week. Might this be a new policy?