Originally Posted by
sdsearch
Who is "stay connected customer care" and how do you call them (number)?
Or is that hotel-specific? (In which case it may only work at some hotels and not others?)
I think this may refer to the 24/7 help number for the internet access. It will be in the room somewhere. Look on the desk or in the hotel info book. The front desk will have it as well.
I have used them on multiple occasions. I do not know where they are or who they are, but they are very competent. They can view the hotel system remotely and even see if your computer is logged in. They will often instruct the night shift people how to reset equipment.