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Thread: Rebooking due to schedule change--fare rules
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Old Jun 27, 2012 | 5:46 pm
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MSPeconomist
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Originally Posted by StanleyLi
Does this work with award tickets too? I have a schedule change on one of my connections. When I click on change flight on the website , it says I have to call an agent to make the change. When I called an agent, he told me I'll have to pay the mile difference for the change. Is that correct?
This is wrong if it's a necessary and reasonable change that you're trying to make. Call again. Escalate to a supervisor if needed.
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