FlyerTalk Forums - View Single Post - Hand over your tips or else, Marriott hotel warns staff
Old Jun 27, 2012 | 4:42 pm
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imverge
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Thumbs down Hand over your tips or else, Marriott hotel warns staff

A posh Marriott beach resort in Muskoka is threatening to fire spa staff who won’t fork over almost half their tips to the hotel.

The ultimatum, detailed in a letter obtained by the Star, will see spa customers at the Rosseau Muskoka near Port Carling charged a higher 20 per cent gratuity on their manicures, body wraps, massages and other treatments with 50 per cent of the tip going to staff who perfom the hands-on services.

“Should continuing your employment with The Rosseau . . . under this new policy not be acceptable to you, your employment will terminate at the end of the four-week period as outlined in this letter,” hotel general manager Tony Tamburro wrote on June 11.

http://www.thestar.com/news/canada/p...rns-staff?bn=1
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