Originally Posted by
TGflyergirl
no good to see if your tickets are properly associated. You need ROYAL. Tg's in house system.
Thank you
TGflyergirl for the info.
I just called Thai USA. As suspected, my ticket did not have the *ETKT* in Thai's ROYAL system. The agent said that I'll have to contact KE or OTA to have the ticket reissued. I said, neither KE or OTA have access to ROYAL, so how can they be fixed? She replied - "have the OTA reissue the ticket". My ticket was reissued, May 17, I assume manually. Any suggestions?