I tried to redeem my old Reward One points last night but it now shows my balance at zero and would not let me redeem online. They have already transfered my points to UA PerksPlus.

What is unfair is that I have spent years being a loyal CO customer, booking on CO over all others because of the way they 'rewarded' us. Now, Reward One participants are being treated like the CO Step Children here. The points we worked so hard for are now worth almost nothing in the new program. It takes 3x as many points to get an award now. The least UA could have done was to either give us a bonus to bring us up to the perceived value of the new point system/rewards or to go back and calculate our $ spent for the points remaining and give us the UAPP equivilant.

When I send an email to UAPP, I get the standard response back that basically never answers my question or concern.

So far, not impressed at all.