Originally Posted by
pinniped
In practice, I have to wonder how good the Diamond Force is. Do they make a paid room available or an award room? I've had limited success with the Marriott Platinum guarantee.
You can force even an award room when the hotel is sold out as long as it is not on the list of 10 or so hotels where this benefit doesn't apply. I have done it several times. This benefits was watered down last year when they introduced Premium Room Rewards. It used to be that Hilton Diamond members could use the "force" for award rooms even when the hotel was not sold out.
Also if the hotel is oversold by more than 10% or by 2% (smaller number of hotels) the benefit doesn't apply.