Originally Posted by
grahampros
Actually was is absurd here is spending ( if true) 7 hours waiting. As has been pointed out you get on the phone and handle it or go to the Club. You don't have to be an experienced traveler to figure out there are other options.
Talk about blaming the victim.
Yes, you do have to be an experienced traveler to figure such things out, particularly (as the OP has noted) if you don't have a phone handy and don't want to lose your place in line, if you don't know about the Club or how accessing it can help out (by cutting a wait from seven hours to, at least in my experience, three), and, most of all, if you take UA at its word and (along with dozens of other passengers indulging in what you call absurd conduct) do as it instructs you to do.