Originally Posted by
aero0729
Hello Everyone! I have gone from Marriott Platinum to Hilton Gold via status match. Gere are my comparing experiences after 90 days of intense travel!
You should have done the instant
Gold + fast track to Diamond. If you have traveled intensively for 90 days, you should have been Diamond long time ago.
Originally Posted by
aero0729
Points program.. Now that I am using AA, Marriott points do not work too well. Travel Certificates are nice but the Hilton promos beat Marriott promos any day of the week! Also, I am finding the double dipping to add up quite nicely!
AA double dip is by far not the best option. You should double dip with VS or BD.
Originally Posted by
aero0729
Service... I call Hilton elite line and with ease I can get someone on the phone. Type in my Honors number and seconds later I have help...EVERY time! As we speak I have been on hold 14 minutes with Marriott's so called Platinum line. This has become the norm. Marriott's automated system also makes me give all my info that the Rep asks for anyway. Annoyance in my opinion. Once on the phone Marriott seems to have a slight edge.
The Hilton Diamond line does answer fast and is not closed every single time I try to reach them like Marriott's "platinum" line. I do prefer, however, just simply email the Hilton's Diamond desk and usually have a
reply within couple of hours. Yes. Hours!
Originally Posted by
aero0729
Well....these are just opinions and many may disagree but I am fed up with Marriott. I will be Diamond soon with Hilton yet as a Gold I already feel more valued. Marriott has the toughest requirements for Platinum yet seems to offer so little.
There is no
lifetime option with Hilton like there is with Marriott, Hyatt, and Starwood. Hilton has a premium room reward scam where an award room can cost hundreds of thousands of points. Hilton has
Points & Money awards that can make sense at times. I like the ability to
"force" an award room at a sold out Hilton hotel at regular point rate.
I "work" all the hotel programs and promotions. When Hilton has a non-exciting promo they won't get any of my stays and vice versa.