Hello Everyone! I have gone from Marriott Platinum to Hilton Gold via status match. Gere are my comparing experiences after 90 days of intense travel!


Full Service Properties - On weekends Marriott made me feel like I was not elite. No perks, rarely an upgrade and no breakfast! Hilton - Even as a Gold always gave me breakfast or a lounge upgrade and Drink coupons AND bonus points! 1/2 the time I scored upgrades to larger rooms! No upgrades at all in my last 8 Marriott stays..on weekends!

Garden Inn > Courtyard
Hampton > Fairfield
Homewood = Residence however Full points is the tiebreaker!

Points program.. Now that I am using AA, Marriott points do not work too well. Travel Certificates are nice but the Hilton promos beat Marriott promos any day of the week! Also, I am finding the double dipping to add up quite nicely!

Service... I call Hilton elite line and with ease I can get someone on the phone. Type in my Honors number and seconds later I have help...EVERY time! As we speak I have been on hold 14 minutes with Marriott's so called Platinum line. This has become the norm. Marriott's automated system also makes me give all my info that the Rep asks for anyway. Annoyance in my opinion. Once on the phone Marriott seems to have a slight edge.

Beds - ALL Hilton properties beat the pants of Marriott!! Fairfield and Courtyard beds seem to be behind LaQuinta in comfort.

Well....these are just opinions and many may disagree but I am fed up with Marriott. I will be Diamond soon with Hilton yet as a Gold I already feel more valued. Marriott has the toughest requirements for Platinum yet seems to offer so little.