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Old Jun 25, 2012 | 3:14 pm
  #108  
A.d.a.m.NYC
 
Join Date: Apr 2001
Location: NYC, NY
Programs: UA 1K, CO Plat
Posts: 134
Argh, My A/Z certs are R, and my G/N certs are K

I made sure to redeem my RewardOne points PRIOR to 6/15, and of course there has been a long delay for the fulfillment. Today I received the email containing my certificates/PIN codes but it looks like the RewardOne certs I used to receive (and expected) are replaced with PerksPlus awards that require different booking classes.

Does anyone know what the policy is for making reservation changes now, once ticketed? I know that name changes aren't allowed, but what about actual airport pair changes, rather than just a date change. Back in the old days (I think...) it was possible to redeem an award say EWR-DFW-EWR and then after flying one direction, you could just rebook the DFW-EWR to be DFW-CLE-LGA for example.

I tried to read all of the rules attached to the new "perksPlus" awards, but there doesn't seem to be any mention of date changes and/or airport pair changes after ticketing...

REMINDER: These tickets are eligible for online check-in at United.com
Terms and Conditions
1. This Certificate is valid for the number of confirmed round trip ticket(s) as defined under Credits in the Authorization Details. If issued for one-way travel, any unused portion will be forfeited.
2. Offer valid only on flights operated by United or operated by other airlines and branded “United Express” . Otherwise, it is not valid on flights operated by other airlines, such as United-Marketed code share and Star Alliance flights.
3. Itinerary must be a published fare routing. 4. All travel must be completed by the Expiration date listed under Authorization Details. Extension of the expiration date is not permitted under any
circumstances. 5. Open Jaws are permitted. 6. Stopovers and circle trip combinations are not permitted. 7. Open tickets are not permitted. 8. United reserves the right to limit the number of seats available for travel in conjunction with this offer. 9. Customer is liable for all applicable taxes, fees and surcharges. 10. MileagePlus miles will not be awarded. 11. Space-available upgrade certificates may be used on day of departure provided all terms of the upgrade are met. All other upgrades, including MileagePlus
and purchased are not permitted. 12. This Certificate may not be used in conjunction with any other award, discount or offer. Customer will be required to provide positive identification. 13. This offer is subject to any government approval and is invalid where prohibited by law. 14. This Certificate is non-transferable and is void if sold or exchanged for compensation. If this Certificate is purchased, it is subject to confiscation and will
not be accepted for travel. 15. In the event of flight irregularity, alternate travel will be provided in the indicated class of service (subject to availability) only on United flights. United
assumes no responsibility for any expenses, or tax liability in conjunction with the use of this offer and associated ticket(s) including, but not limited to
expenses for accommodations, food or circumstances beyond the control of United Airlines. 16. If you choose to ticket by calling United Reservations, please note that there will be a Reservation Ticketing Service Fee. Please advise the agent that you
will be using an electronic ER1181 Authorization (reference: GG Promo EER). Be prepared to provide the agent the Promotion Code, Certificate PIN,
Class and Travel Area Application listed above in the Authorization Details. There is no fee to book and redeem on United.com 17. Not eligible for denied boarding compensation. 18. Should you need to re-issue, refund or void a ticket after you’ve redeemed your PIN credit(s), you will not receive a redeposit of the redeemed PIN credit(s). 19. United reserves the right to change the Terms and Conditions of this offer without prior notice. 20. United’s Contract of Carriage will be applicable to all travel undertaken, hereby.
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