This is a great point. Renting or returning a car at SEA is now a terrible, time-consuming experience, much worse than before. (Off topic: I visited the new offsite car rental center for the first time last weekend. It's terrible. Confusing, cryptic design. Why would you force customers to go inside to do their paperwork, then go outside again and use open-air escalators or stairs to reach the vehicles... in a locale where it rains all the time?)