Originally Posted by
lukew
If you have a PAYG Oyster card and a Network Gold card, the latter can be added to the former so that you get a third off tube fares off peak. Not widely known, particularly among ticket office staff but can be done with persistence. So, a third off the Piccadilly line fare to LHR (to bring this sort of on topic).
I am not surprised you have a problem, it says
here that it is not available; isn't the gold card a free network rail card?