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Old Jun 22, 2012 | 4:03 pm
  #15  
bealine
20 Years on Site
 
Join Date: Jan 2003
Posts: 3,775
If you had a problem with a booking on ba.com that was made with any of the above payment methods would your contract not be with ba.com and not the organisation that processed the payment ?
Yes it does. However, under UK legislation, if you buy an item using a credit card and the transaction goes awry (eg your card gets account gets charged twice) then the credit card operator must assist you to obtain a refund, whether goods, services or travel tickets. In a case disputed by both parties, the credit card operator will usually place the money in a suspense account and appoint a mediator.

By using PayPal for the purchase of items excluded specifically from their "User Agreement" the consumer has unwittingly destroyed his consumer rights. As a company registered in Luxembourg, a country with questionable scruples when it comes to matters fiscal, the UK has very little influence over their trading standards.

Last edited by bealine; Jun 22, 2012 at 4:08 pm
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