Originally Posted by Gold Passport Concierge

Hello Ekartash,

Thank you so much for the information, and I am so sorry to hear about the confusion. I know that our Guest Relations associate has been working with the hotel, and the General Manager should be reaching out to you shortly. We will certainly ensure that you have accommodations during your stay.

Have a great time during the Euro Finals, and let us know if you need any other assistance.

Happy and safe travels,

Dana M