Originally Posted by ekartash

Yesterday I made a reservation for a stay in Kiev during the Euro Finals. Hotel had been sold out prior, and I was actually a bit shocked to see a room become available. Nevertheless, it was there, and I booked it. I even called customer service to confirm.
This morning I receive an email from the hotel telling me that they cancelled my reservation because they don't have any room. The availability that showed yesterday was an error.
Now, what is the point of any reservation if the hotel can just cancel it any time. I understand that this might have been an error, but I think that they should do everything possible to accommodate. Instead they are just brushing me off. I even called the customer relations department at Hyatt. They attempted to help, but in the end they are going by what the hotel in Kiev is telling them. Basically sorry, no rooms available.
Do I have any recourse here?