FlyerTalk Forums - View Single Post - Upgrading at check-in/lounge/onboard?
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Old Jun 19, 2012 | 5:49 am
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Genius1
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Originally Posted by Wozza2404
Strange policy from a business perspective, but I guess it's nice for the people in F who are in an almost empty cabin.
The business reason behind it is to preserve the exclusivity of premium cabins, but at the same time to encourage pro-active cash upgrades online or at check-in.

Use of Avios by a pax to upgrade offers little value to BA compared to use of cash.
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