FlyerTalk Forums - View Single Post - Need advice - AMEX changes terms and I caught them

Jun 18, 2012, 9:19 am

#9

redtop43

Join Date: May 2008

Location: PHL (kinda, no airport is really close)

Programs: AA Exp, but not sure for how long. Enterprise Platinum woo-hoo!

Posts: 4,551

This seems to be their routine. (In my case, I had a 50K points dispute and they gave me 20K extra.) The phone and email CSR's are helpless, but the folks at the executive office have the juice to make things right.

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