FlyerTalk Forums - View Single Post - How can I use a PMUA E-Cert on the new United?
Old Jun 17, 2012 | 2:07 pm
  #15  
WineCountryUA
Moderator: United Airlines
2M
Community Builder
Active Streak: 30 Days
15 Years on Site
 
Join Date: Jun 2007
Location: SFO
Programs: UA LT Plat 2MM, Hyatt Discoverist, Marriott LT Gold, Hilton Silver, IHG Plat
Posts: 72,957
Originally Posted by Renard
I've had problems with this and I do indeed have a suffix as part of my name. Do I need to do anything or will they eventually take care of it? If I thought one phone call would take of it I'd go ahead and do it .....but for the last one it took four phone calls and dealing with lots of dismissive agents telling me to be patient.
it just took one call (about an hour total), they actually changed the "name" on the ticket (to remove the suffix). Once ticket agreed with the cet "name", the ticket issued quickly.
Will it resove itself, I do not know, I waited 10 days before calling.
WineCountryUA is offline