FlyerTalk Forums - View Single Post - How can I use a PMUA E-Cert on the new United?
Old Jun 17, 2012 | 1:52 pm
  #14  
Renard
20 Years on Site
 
Join Date: Oct 2002
Location: Houston
Programs: AA EXP; Hyatt Globalist; Marriott Lifetime Platinum, Hilton Diamond, UA 1.56MM (fmr UA1K)
Posts: 5,774
Originally Posted by WineCountryUA
Originally Posted by jchiguy1
I was able to successfully use my PMUA e-cert online but it has been four days and it still has not ticketed....This is definitely a change I don't like!
had a similar issue, if you happen to have a suffix as part of your name there is a name mismatch problem that can only be handled manually.
I've had problems with this and I do indeed have a suffix as part of my name. Do I need to do anything or will they eventually take care of it? If I thought one phone call would take of it I'd go ahead and do it .....but for the last one it took four phone calls and dealing with lots of dismissive agents telling me to be patient.
Renard is offline